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Privacy Policy

Frame Regalia takes great care to ensure we treat information about you responsibly. By visiting Frame Regalia.co.uk, you are accepting and consenting to the practices described in this Privacy Notice. Any personal information provided to us is controlled exclusively by Frame Regalia. We do not pass on any of your details to anyone else. We do not sell lists of registered customers nor do we communicate lists of registered customers to third parties.

The information we collect helps us to understand how we may improve your experience of shopping with us.

We need the information we have in order to process your order and deliver the goods to you. We do not have access to any of your payment card details, these are handled by our secure payment provider WorldPay.

Cookies are used in the operation of this site. We use cookies to help you navigate and add items correctly to your shopping basket. If you do not wish to use cookies you can typically disable them in your browser.

What are cookies and why does Frame Regalia website use them?

Web cookies or 'cookies' are small pieces of text stored by your web browser temporarily to remember what actions you have performed, such as what products you have added to your basket. Cookies are only available to the website that originally set the cookie so other websites cannot access cookies that Frame Regalia sets. Cookies are used by all ecommerce websites. For example, a shopping basket needs cookies to remember when you have added a product to your basket. Here is a short list of the cookies that Frame Regalia sets so that you can see how they are used to help personalise and assist your experience, and allow you to decide whether you wish to opt-out of storing these cookies.

  1. Session cookie - Frame Regalia uses this cookie to record what products you have put in your shopping basket, without this cookie orders cannot be placed on Frame Regalia.
  2. Analytics cookie - Frame Regalia uses Google Analytics to track how many visitors it has received and where they have come from and uses this information to check the effectiveness of advertising. This saves money from being spent on advertising that does not reach people interested in Frame Regalia's products and Frame Regalia passes those savings back to customers in the form of lower prices.
  3. Optimisation cookie - The optimisation cookie is used to help us make the site as easy to use as possible. If a lot of people are struggling to use a certain section of the website then we use this information to improve the web site and make things easier to use for our customers. We also occasionally use this information to contact customers who are having difficulty ordering and provide more assistance.
  4. Email cookie - If you visit Frame Regalia via a link on one of Frame Regalia's emails, Frame Regalia sets a cookie to track what pages are visited and whether or not you place an order. We do this so we do not send offers that are not relevant to you.

If you wish to disable cookies you will find that several sections of Frame Regalia and other websites will not work and you will not be able to place orders. For full information on disabling cookies in your browser, please use the following website. Disabling Cookies http://www.aboutcookies.org/Default.aspx?page=1.

Frame Regalia has just complete its 75th year serving Masonry as a Regalia Supplier in the UK. Our products are manufactured in England ensuring quality, our showroom and shop are in Hextable, Kent.
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